Terms of service

Overview

This website is operated by Memory Snaps. Throughout the site, the terms “we”, “us” and “our” refer to Memory Snaps. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

These Terms of Service apply to all users of the site.

Online Store Terms

By placing an order through our website, you confirm that:

You are at least 18 years old

The information you provide is accurate and complete

You have the right to use any photographs you upload

We reserve the right to refuse service to anyone for any reason at any time.

Personalised Products

All products are made to order using customer-uploaded photographs.

Customers are responsible for:

Uploading high-quality images

Checking image orientation and content

Ensuring they have permission to use the images

We are not responsible for print quality issues caused by low-resolution or poor-quality images supplied by the customer.

Due to the personalised nature of our products, items are exempt from cancellation rights once production has begun.

Pricing & Payments

All prices are listed in GBP (£).

We reserve the right to change prices at any time without notice.

Payment must be made in full at the time of purchase via the payment methods available at checkout.

Shipping & Delivery

Orders are typically dispatched within 2–3 working days.

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by postal services once an item has been dispatched.

Returns & Refunds

Please refer to our Refund Policy for full details.

Accuracy of Information

We make every effort to ensure that product descriptions and pricing are accurate. However, we reserve the right to correct errors or inaccuracies at any time without prior notice.

Intellectual Property

All content on this website, including text, images, branding, and designs, is the property of Memory Snaps and may not be reproduced without permission.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

Contact Information

Questions about the Terms of Service should be sent to:

memorysnapsmagnets@gmail.com